You can edit your account information at any time by following the steps below.
Steps to Update Your Profile
- Log in to STARS.
- Click your name in the upper-right corner of the screen.
- Select "View Profile" from the dropdown menu.
Once you're on your profile page, you can update the following sections:
- Personal/Account Information – Update your name, date of birth, email, and password.
- Contact Information – Edit your mailing address and phone number.
- Enhanced Account Security / Recovery Options – Add security questions, a recovery email, or enable two-factor authentication.
- Permissions and Options – Add an independent counselor or manage automatic matching settings.
Alert: After making changes, click the blue “Save Changes” button at the bottom of the page. If you don’t click "Save Changes", your updates won’t be recorded.