If you're having trouble creating or entering your password because the box keeps auto-filling or glitching, it's likely caused by your browser’s autofill or an extension. Follow these steps to resolve the issue:
- Try a different browser.
STARS works best on the latest versions of Chrome, Firefox, or Microsoft Edge. - Use incognito or private mode.
This disables most autofill features and browser extensions that might be causing issues. - Clear your browser’s cache.
Cached data can sometimes interfere with how forms behave. Try clearing your cache and refreshing the page.
Tip: If autofill keeps showing up, try disabling it in your browser settings:
- Chrome: Settings > Autofill > Password Manager
- Firefox: Settings > Privacy & Security > Logins and Passwords
- Edge: Settings > Profiles > Passwords
- Safari: Settings > Passwords (you may need to enter your device password)