Counselor Portal Account Approval Process
Once you’ve created your STARS Counselor Portal account, please allow a few days for our team to review and approve it. You’ll receive a confirmation email once your account has been approved and is ready to use.
To help speed up the approval process, include a link to your school or organization’s website and your staff directory, if available.
Important: Personal email addresses (e.g., Gmail, Yahoo) will not be approved. Please use your official school or organization email address when signing up.
How to Log In:
Go to the STARS Counselor Portal and click Log In. Use the email address and password you used to create your account.
Alert: If you try to log in before your account has been approved, you may see a warning message that says “Inactive Account.” This simply means your account is still pending approval. No further action is needed at this time. We’ll notify you by email once your account is active and ready to use.