- Go to the main STARS website.
- Enter your email address.
Alert: If your email isn’t recognized, do not create a duplicate account. Review our troubleshooting article for next steps or reach out to our support team so we can help locate your record.
- Click Continue to Login.
- Enter your password.
Tip: If you forgot your password, click the Forgot Password link on the login page to reset it.
- Click Log In.
Tip: If you're taken to a page asking for your first name, last name, and date of birth, you are on the account verification screen. Enter your information to receive a password reset email. You must follow the instructions in that email and reset your password before you can log in.